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Expert Technical Support:
Computer Help Exactly When You Need It

Your business relies on technology every day to complete tasks, stay focused and remain strong. And with this dependence on IT, you also need fast, knowledgeable technical support.

Elliptic Systems Corporation offers a way for you to get the qualified tech support your business needs without hiring an IT department. Our computer support program provides help exactly when you need it, at a price that a small- medium business like yours can afford.

What we provide
Our technical support gives your Seattle business assistance with a wide variety of IT needs, including: Assistance with computers and networks; hardware design and configuration; software installation and training; virus removal; data backup and recovery; and key computer support functions.  Need more reasons to outsource your tech support? Here are a few:

  • Convenient access to our team of U.S.-based computer support professionals
  • Help in meeting best practices for your IT infrastructure
  • Reduced downtime and improved employee productivity
  • More available funds for other needs
  • More time to build your business (and your profits)

By outsourcing your tech support, you’ll get faster, more affordable service than if you tried to create your own IT support department. With Elliptic Systems Corporation, you’ll reap the benefits of having an entire technical support team at your disposal – for much less than the cost of hiring just one IT employee.

Contact us now to learn more about our computer help and IT support services.

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Our List of Help Desk Services

  • Workstation/Desktop Troubleshooting and Triage
  • Support for Windows Based Desktops and Supported Applications (per list)
  • Support for Custom/Vertical Applications if Support Documentation is Provided
  • Network/Internet Connectivity Issues
  • Desktop Peripheral Hardware (Non-Hardware Issues - Like Printers, Keyboards, Monitors, Mouse, Barcode Readers, etc.)
  • Use of Remote Control to Resolve Issues
  • Basic "How To" Questions
  • Escalation
  • Input to Ticketing System, Client Portal Access Granted to Authorized Personnel
  • Server Based Password Resets
  • User Add, Moves, Changes in Active Directory
  • User Administration of MS Exchange or Hosted Email Appliances
  • Firewall Troubleshooting (With Documentation)
  • Server Diagnostic and Troubleshooting (OS Only)
  • The help desk will troubleshoot server operating system problems, document and recommend changes/patches to the I.T. staff.
  • *All Help Desk Services are for Microsoft Windows Desktops/Notebooks and Servers

Free Data Assessment!

If you are new to us, We'd like to give you a special "GET TO KNOW US" offer! See details...

To receive your free data assessment, please fill out the form and our highly skilled Technical Staff will contact you to schedule the appointment.

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(425) 357-6222

Contact us today to learn more about how we can help your company save time, money, and resources on technology.

About

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